Privacy Policy

1. Information We Collect

When you create an account, we collect your name, email address, and authentication credentials. When you use the platform, we collect quiz responses, study progress, and usage analytics to provide and improve the service.

2. How We Use Your Information

• To provide, maintain, and improve Cloud Prep Studio.
• To generate personalised diagnostic insights and readiness scores.
• To send transactional emails (account verification, password resets).
• To process payments through our payment processor (Stripe).

3. Data Sharing

We do not sell your personal data. We share information only with service providers that help us operate the platform (hosting, authentication, payment processing) under strict data-processing agreements.

4. Data Retention

We retain your account data for as long as your account is active. You can request deletion of your account and associated data at any time by contacting support.

5. Security

We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, and secure authentication practices to protect your data.

6. Cookies

We use essential cookies for authentication and session management. We do not use third-party advertising cookies.

7. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at the address below.

8. Changes to This Policy

We may update this policy from time to time. We will notify you of any material changes by email or through the platform.

9. Contact

If you have questions about this privacy policy, please reach out through our support page.